Contact Us
We will answer any questions you may have. Happy Shopping
ADDRESS
A109,SVS PALMS2,Chinnapanahalli Main Road,11th Cross, Banglore, Karnataka,India-560037
PHONE
+91 96639 02959
anaisharticrafts@gmail.com
FREQUENTLY ASKED QUESTIONS
Sorry, Order once shipped can not be canceled or modified.
You can return your item by following the steps below.
- Contact us at anaisharticrafts@gmail.com
or whatsapp us 9663902959 with the unboxing video of the damaged product within 24 hrs of delivery and request a return. Unboxing video is mandatory for return and exchange. - Returns are typically picked up from the original delivery address within two business days. Please ensure your package is ready to be picked up. Securely pack your return items in the original packaging,making sure any old packing labels are removed or covered and the package is sealed.
- Hand over the parcel to our shipping partner.
- please read our shipping and refund policies for detailed information.
Since all our items are handmade by artists and creators we have to rely on the time taken by them so that we can deliver the best.
Ideally most of the orders will be dispatched within 5 - 6 days or may be even early or late depending on the product availability, work and demand of the product.Once your order is ready we immediately dispatch and the standard delivery time is 7-10 days throughout the country. Expect delayed deliveries in times of festivities like Rakhi, Diwali etc.
Please note that the transit time mentioned for delivery is only for ideal scenarios.
For special Hand painted and terracotta items, we may take 10-12 working days to deliver them to you.
Each of our products are carefully handcrafted and while we try to deliver exactly as in the picture, there might be a very slight difference, irregularities, or imperfections in color, prints, designs or embellishments as they are handmade entirely.These irregularities are the result of the human involvement in the process and add to the finished products charm while ensuring you have a one-of-a-kind piece.
Mail us at anaisharticrafts@gmail.com
These terracotta jewelleries are not soft as these are Handcrafted in clay and baked in fire in a high degree kiln to create a durable jewelry piece. However, they may crack if dropped. Little care should be taken to prevent your terracotta jewellery while handling. Avoid keeping any heavy thing on jewellery or mishandling while wearing as it may break.
Art and costume Jewellery is one of the names given to jewellery created by artists and craftspeople. The jewellery emphasizes certain creative expression and design which shares beliefs and values.
Primarily they are non-toxic. However, they may be hazardous if swallowed. Please keep it away from kids.
Shipment time line shall be minimum 3days to maximum 9days, as these are handmade products and need special attention for meeting your expectations.